11 de noviembre de 2005
Recientemente fue revelado que una gran cantidad de cámaras digitales vendidas entre los años 2003 al 2004 tienen defectuoso el censor de imágenes mejor conocido (CCDS). Pero no espere recibir notificación por parte de los manufactureros si su cámara es una de ellas. Adjunto encontraras un listado de las cámaras afectadas por marca y modelo y ejemplos de fotos que muestra como el problema se evidencia por si mismo.Los pasos más importantes son:1. Contactar al manufacturero para su reparación.2. Si usted ha pagado por dicha reparación, envíele la evidencia para la reclamación de su reembolso.¿Es seguro comprar una cámara digital en la actualidad? Si, ya que los manufactureros han corregido dicha situación para evitar que situaciones como estas vuelvan a ocurrir.Here are lists of the affected products, grouped by manufacturer:Canon Digital Cameras Camcorders PowerShot A60 PowerShot A70 PowerShot A75 PowerShot A300 PowerShot A310 PowerShot S230 Digital ELPH / Digital IXUS V3 / IXY D320 PowerShot SD100 Digital ELPH / Digital IXUS II / IXY Digital 30 PowerShot SD110 Digital ELPH / Digital IXUS IIs / IXY Digital 30a MV600i MV630i MV650i MV700i MV730i MV750i MV5i MV5i MC MV6i MC ZR60 ZR65 MC ZR70 MC ZR80 ZR85 ZR90 Elura 40 MC Elura 50 For repair instructions, visit the Canon USA support website. To read the specific service advisory for your model, use the pulldown menus to browse for your specific model, or simply type the model number into the box provided at the bottom of the page and click the "Search" button. The Canon support website holds no forms or other needed documents, so you can save yourself some time (if you live in the US or Puerto Rico by just calling the Canon Customer Support line at 1-800-828-4040. Support hours are Monday-Friday 8am to 12 midnight, and Saturday from 10am-8pm. (All times EST.) Alternately, you can send email to: carecenter@cits.canon.com.For your easy reference, here is a link to the original IR news story on the Canon advisory. Fujifilm Digital Cameras Model Serial Number Range(s) ? FinePix A303 3JA4**** to 3JA5**** ? FinePix F410 32A1****,32A6**** to 32A7****,32A9**** ? FinePix F700 3JA4**** to 3JA5**** ? FinePix S2 Pro 31A127**~31A143**32A000**~32A039**33A000**~33A007**34A000**~34A004** Serial numbers can be found on the bottom of the cameras. From the Fuji service advisor, the following applies to US customers: IF SERVICE IS NEEDED:Package the camera carefully using ample padded material to prevent damage in transit. Include your name, address and phone number with the shipment as well as a general description of the problem. Keep a record of the camera's serial number and shipment tracking number. Ship your camera to the Fuji Service Center noted below:Fuji Photo Film U.S.A., Inc.1100 King George Post Rd.Edison, NJ 08837Attn: Camera Repair Dept./CCD AdvisoryFor your easy reference, here is a link to the original IR news story on the Fujifilm advisory. Konica Minolta Digital Cameras DiMAGE A1 DiMAGE 7i DiMAGE 7Hi DiMAGE Xi DiMAGE Xt DiMAGE X20 DiMAGE S414 DiMAGE F300 The Konica Minolta support website has a PDF file posted on it that in turn links to a PDF service advisory form, and a Support FAQs area. We had difficulty following the links in the main PDF file from our web browser, so have reproduced both of them above. The most relevant one is the PDF service advisory form. European Konica Minolta owners are referred to the Konica Minolta European support page.For your easy reference, here is a link to the original IR news story on the Konica Minolta advisory. Nikon Digital Cameras Coolpix SQ Coolpix 3100 Coolpix 5700 There's a button on the Nikon USA Photography home page, labeled "Coolpix Service Advisory: 3100-5700-SQ" that displays information in a popup window. Here's a link to it in a standalone window: Coolpix Service Advisory. Here are links to other pages from the Nikon site, namely the Coolpix Advisory FAQs, and the Service Advisory Product Return Form. For more details, read Nikon Europe's service advisory if you're a European customer, or Nikon Japan's service advisory if you purchased your camera in Japan.For your easy reference, here is a link to the original IR news story on the Nikon advisory. Olympus Digital Cameras Camedia C-5050 Zoom Camedia C-730 Ultra Zoom Olympus is distinguishing themselves by offering to repair affected cameras, even if they aren't displaying the problem yet. Their free repair policy is extended for up to four years from the original purchase date. They do ask that, if your camera is currently operating properly, you hold off on sending it in until after January 2006, due to the high volume of repair business during the holiday season. To determine if your camera is affected, call Olympus repair at 888-553-4448, Monday-Friday, 8am -10pm EST, or email to customersupport@olympus.com. See the Olympus PDF file explaining the above for further info.For your easy reference, here is a link to the original IR news story on the Olympus advisory. Ricoh Digital Cameras Caplio RR30 Caplio 300G Caplio G3 Caplio G3 model M Caplio G3 model S Caplio ProG3 Caplio G4 Caplio G4 wide Caplio 400G wide Caplio RX Ricoh US support took a little digging to track down. Ricoh Global issued the service advisory itself. Service centers for various regions around the globe are listed here. US, Canada, and South American service for Ricoh cameras is handled by: C.R.I.S. Camera ServicesPhone: 800-22 RICOHFax: 480-940-1329www.criscam.comEmail:
